WL
Wayne L

1 reviews | Active since Oct 2014

08 Feb 2016, 11:02

Fantastic service

I had a claim on Monday the 1st of Feb and my claim was assigned to Hope Maloka. What a fantastic experience. I was kept updated on exactly what happened and when. A day later (Tuesday) an assessor was sent out to my premises, and on Thursday the 4th of Feb my claim was authorized. This was certainly my best claims experience ever and I'm extremely happy to be part of the Discovery family. Thank you Hope, for a job well done!

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Replies (1)
Discovery Insure
Discovery Insure's reply08 Feb 2016, 14:45
Official
Hello Mrlanie,

Thank you for the compliment.

We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

Regards,
Sakhe
Discovery Insure