1 reviews | Active since Jul 2015
Fantastic, Amazing Service
I just want to thank Discovery, Tracker and Proline with the claim of my car. Was in a car accident on the 1st of July. Tracker called me a couple of minutes after the crash to check if everything was okay. I told them what happened. A couple of minutes later Discovery called me to find out what happened and if I was okay and if I needed any assistance. They arranged for the Tow truck to take my car to Discovery site. During the morning Discovery arranged a car with Avis. Discovery pays for a car up to 30 days. Discovery then had a quote sent and approved in a matter of 3 days for the repair of my car. Proline then started with the repair of my car. Lerato from Proline sent me a status update everyday. Not once did I have to pick the phone up to find out what the status was of my car. John Fourie phoned to make sure I was okay and made sure things were getting sorted out. On the 14th of July I collected my car. Can't even see it was in a car accident. Drives like a new car. Well done to Discovery and everyone involved. Service was absolutely amazing. I have never had service like that in my life before. You guys are truly an example of what service should be.
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
