jN
john N
1 reviews | Active since Jul 2010
26 May 2020, 11:50
False information
Due to Clovid19, I have no full income and due to that I asked if I could have a bank account to deposit my premium to avoid laps due my account overdrawn. Was promised to be granted with one. And I kept asking, Almost a month later I’m just told sorry we don’t have, find another way to pay us (paraphrasing). Now I have to go open another bank account to accommodate this issue. Because that’s the only way I see how for the premium to work.
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Replies (2)
Discovery Insure's replyOfficial
26 May 2020, 12:12Good day John N
Thank you for your comment.
We can confirm on record that our only method of premium payment is via debit order.
Apologies for any miscommunication you may have encountered.
A representative will be in touch with you to assist further on this matter.
Regards
Discovery Insure
Thank you for your comment.
We can confirm on record that our only method of premium payment is via debit order.
Apologies for any miscommunication you may have encountered.
A representative will be in touch with you to assist further on this matter.
Regards
Discovery Insure
Discovery Insure's reply26 May 2020, 12:12
Official
Good day John N
Thank you for your comment.
We can confirm on record that our only method of premium payment is via debit order.
Apologies for any miscommunication you may have encountered.
A representative will be in touch with you to assist further on this matter.
Regards
Discovery Insure
Thank you for your comment.
We can confirm on record that our only method of premium payment is via debit order.
Apologies for any miscommunication you may have encountered.
A representative will be in touch with you to assist further on this matter.
Regards
Discovery Insure
jN
john N's updateReviewer Update
26 May 2020, 12:23I can also confirm on record the assurance of banking details to be granted to me. No one is even calling me to suggest ways to help in my situation. I have called several times and held for long until I disconnected. Which was part of my complain that I stipulated in the emails sent. That’s why hellopeter. I’m left in the Cold.
jN
john N's update26 May 2020, 12:23
Reviewer Update
I can also confirm on record the assurance of banking details to be granted to me. No one is even calling me to suggest ways to help in my situation. I have called several times and held for long until I disconnected. Which was part of my complain that I stipulated in the emails sent. That’s why hellopeter. I’m left in the Cold.