1 reviews | Active since Sept 2012
Failure to Cancel Policy
<p>I am currently on a Classic car insurance plan (Policy No. ********** 205).</p> <p><br />I have been trying to cancel my insurance for the last 8 days now.<br />A week ago I recieved an email saying my request has been forwarded to the Cancellations department on Jan 10, as since then silence.</p> <p> </p> <p>What the hell is going on? I am fed up with Discovery and want to be done with you. It's because of this kind of nonsense that I am taking my business elsewhere.</p> <p> </p> <p>Cancel the policy, come get your tracking device and give me any rewards owed to me! I should have to waste my time chasing this up!!</p>
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.
We have requested your EFA withdrawal, as well as cancelled your policy effective 31 January as requested, please refer to email confirmation.
We have made contact to organise the de-installation, however weren't able to get a hold of you, please contact us on *** to a date, or alternatively you may book a date by referring to the de-installation email and by following the instructions, please select the link.
Regards,
Sakhe
Discovery Insure
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.
We have requested your EFA withdrawal, as well as cancelled your policy effective 31 January as requested, please refer to email confirmation.
We have made contact to organise the de-installation, however weren't able to get a hold of you, please contact us on *** to a date, or alternatively you may book a date by referring to the de-installation email and by following the instructions, please select the link.
Regards,
Sakhe
Discovery Insure