Failing to sort out my GQ tracker

<p>I bought a new car the 19th of April 2016 and arranged with discovery to have the tracker and GQ tracker installed and delivered. My GQ was delivered and when I tried to set it up with the app on my phone I got a message that this was reserved for discovery memebers. I phoned in the 26/04/2016, 10/05/2016, 16/05/2016 and the 23/06/2016 and each time I get told the same thing that my tracker is set on trail version and they can not access my account to add the vitality drive because there is a techinical error that they must email the IT depaertment to sort it out. This has been going on for over a month NOT once did any of the service consultants contact me back to let me know what the hell is going on. Im losing out on my vitality points and feel that the IT department and service I have recieved is up to ****! I dont know what to do because obviously nothing comes from phoning the service department. Im frustrated and disgusted!! Who the hell is going to fix it?</p>