Failed to update & close my account
<p>I did a credit check with Compuscan, Experian and Transunion in August 2017. My credit reports reflects that there is vehicle insurance linked to my profile. I had m/v insurance with Discovery until December 2016 whereafter I sold my vehicle and the insurance was subsequently cancelled. It reflects as open on my credit reports which is not correct thus impacting on my credit score. I need this to be updated.</p>
Dear Christo
Thanks for querying this with us. Regrettably this record cannot be amended because your policy lapsed, it was not cancelled.
We apologize if you find this feedback unfavorable.
Regards
Discovery Insure
Dear Christo
Thanks for querying this with us. Regrettably this record cannot be amended because your policy lapsed, it was not cancelled.
We apologize if you find this feedback unfavorable.
Regards
Discovery Insure
Hi. There is another policy linked which was cancelled and not lapsed.
Hi. There is another policy linked which was cancelled and not lapsed.
Hi Christo,
We were able to view your profile based on your ID number and can see that there is a active policy on your name.
We are not able to divulge the policy details on a public platform, however you may reach the servicing team and provide them your ID number. They will be able to provide full details.
Regards,
Discovery Insure
Hi Christo,
We were able to view your profile based on your ID number and can see that there is a active policy on your name.
We are not able to divulge the policy details on a public platform, however you may reach the servicing team and provide them your ID number. They will be able to provide full details.
Regards,
Discovery Insure