AS
Amelia S

1 reviews | Active since Nov 2013

30 Oct 2025, 12:22

F Grow Red (Discovery Insure) = Useless

1st person is so quick to spend hours with you on a call to quote you promising you will quick, professional service with one broker only... From here a new person contacts you and you speak to a new person every day. The quote was sent on mail but if you have questions you become a ghost. Well done F Gro Red giving Discovery Insurance a terrible reputation!!!!

0
Replies (3)
Discovery Insure
Discovery Insure's reply30 Oct 2025, 12:28
Official
Good day Amelia

Thank you for bringing this to our attention and please accept our sincerest apologies for the poor service you've received so far. We'll escalate this to FGro Red management for investigation and revert with feedback as soon as possible.

Regards
Discovery Insure
AS
Amelia S's update05 Nov 2025, 09:30
Reviewer Update
27 errors on the quote document? Absolutely zero benifit in this quote except paying more out of my pocket for the insurance. No thank you
Discovery Insure
Discovery Insure's reply05 Nov 2025, 09:48
Official
Good day Amelia

We're so sorry for the issues you've experienced with FGro Red but thank you for the feedback you've provided. This will definitely be raised with Management to take up with the FGro team going forward.

Regards
Discovery Insure