1 reviews | Active since Apr 2017
Extremely slow service
MailRef#***# - *** refer to vehicles listed under DQTrack.
I have x2 vehicles insured. 777***GP and 777***GP.
Vehicle :CX*****GP, I sold maybe 4-5 years ago. The lady who purchased the vehicle is a Discovery Insure client, and vehicle was carried over to her. Her id: 73050*******. Her policy number: 40*****.
**** all these sensitive / private details can be found on the email - you have the reference numbers *****
Now I have phoned before and asked that this vehicle be removed from my profile. It is now almost 4-5 years and it is still reflecting.
How long do you think it will take to rectify this problem? I am hoping that we would sort it out within 10 years.
Please advise urgently!
This is absolutely ridiculous!!!!!!!!!!!!!!!!!
Seems like I can buy and sell a car faster than what Discovery can sort out basic paperwork! To think I recommend Discovery to my friends. Not anymore!!!!!!!!!!!!!
Thank you for raising your concerns.
We are looking into a resolution for you on this matter.
Apologies for any inconvenience that may have been caused.
A representative will get in touch with you in due course.
Regards
Discovery Insure
Thank you for raising your concerns.
We are looking into a resolution for you on this matter.
Apologies for any inconvenience that may have been caused.
A representative will get in touch with you in due course.
Regards
Discovery Insure
What about my call to your call centre during the week! Obviously that lady done nothing and wasted MY time
What about my call to your call centre during the week! Obviously that lady done nothing and wasted MY time
Any update on this?
Any update on this?
1. The vehicle has been removed from my profile!
2. Issue with DQ still. Still showing no drive days on Vitality rewards, however DQ mapper shows that I did drive????
Will Discovery look into this and advise, that of course if you are not busy and have time to reply to a client!
1. The vehicle has been removed from my profile!
2. Issue with DQ still. Still showing no drive days on Vitality rewards, however DQ mapper shows that I did drive????
Will Discovery look into this and advise, that of course if you are not busy and have time to reply to a client!