RK
Reshika K
1 reviews | Active since Jul 2015
11 Nov 2015, 15:44
Extremely poor service
I have cancelled my policies due to the rude consultant that attended to my call today. Unfortunately I will also cancel my Discovery Medical aid policy...maybe then your consultants will learn to treat your clients with a little bit of respect and professionalism.
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Discovery Insure's replyOfficial
11 Nov 2015, 16:07Hello Reshika123,
Thank you for the time afforded and speak to us about this unfortunate experience with our call centre.
As mentioned during our conversation, we assure you that your complaint and feedback will give the opportunity to remedy such problems and help to improve our service further.
Regards
Thabani
Thank you for the time afforded and speak to us about this unfortunate experience with our call centre.
As mentioned during our conversation, we assure you that your complaint and feedback will give the opportunity to remedy such problems and help to improve our service further.
Regards
Thabani
Discovery Insure's reply11 Nov 2015, 16:07
Official
Hello Reshika123,
Thank you for the time afforded and speak to us about this unfortunate experience with our call centre.
As mentioned during our conversation, we assure you that your complaint and feedback will give the opportunity to remedy such problems and help to improve our service further.
Regards
Thabani
Thank you for the time afforded and speak to us about this unfortunate experience with our call centre.
As mentioned during our conversation, we assure you that your complaint and feedback will give the opportunity to remedy such problems and help to improve our service further.
Regards
Thabani