1 reviews | Active since May 2021
Extremely Do Not Recommend. Worst Insurance!
It’s been 4 months since my accident. The assessor was difficult and only validated the claim this past month. When I call the call centre I keep getting my calls dropped. I called the panel beaters yesterday they said they are still waiting for the go ahead to order parts from the Assessor. This Nwabisa Msiza is highly unprofessional and plays child’s games with peoples lives. Now initially they agreed to extend the car hire because the delay of the panel beaters fixing the car is from their side. Now they’ve changed their minds. They even dropped the phone on me. Discovery is the worse insurance ever! Now I’ll be left car less and she’s dragging her feet to have my car repaired absolutely unprofessional! I extremely do not recommend this company they are the worst insurance!
We're really sorry to hear about the ongoing issues you're facing with Discovery. It sounds incredibly frustrating and stressful, especially after such a traumatic event. It's unacceptable that you're experiencing such poor service and lack of communication.
We have made the relevant management team aware of your distress regarding the claim.
Regards
Discovery Insure
We're really sorry to hear about the ongoing issues you're facing with Discovery. It sounds incredibly frustrating and stressful, especially after such a traumatic event. It's unacceptable that you're experiencing such poor service and lack of communication.
We have made the relevant management team aware of your distress regarding the claim.
Regards
Discovery Insure