Extremely Disappointing and Poor service

Such terrible and poor service from agent Thandeka McCune. I logged my claim with discovery on the 27th of November and i have not received a single call from Thandeka Mncube despite me leaving countless emails for the consultant to contact me.

I am so disappointed in the manner in which this claim has been handled

I received a call day before yesterday and asked the advisor to call me back in 10 minutes as I was on a work call on my landline.I was never called back. No email received Absolutely nothing since I reported this claim

The contact number is always busy My claim advisor Thandeka has never ever contacted me. I'm so disappointed

Complete disregard for customers opinions. Discovery you are dropping the ball