1 reviews | Active since Jul 2023
🚨 Extremely Disappointed with Discovery Insure! 🚨
I am appalled by the handling of my claim after an accident caused entirely by your client. Despite their clear negligence, Discovery insists on assigning me 30% liability—an unfair and baseless decision. The accident happened in a split second, and avoiding it was impossible. To make matters worse, Discovery is offering a laughable R12,668.89 for a vehicle that cost me R169,000, despite damages exceeding R300,000! On top of this, I have faced months of ignored emails and calls, only getting a response when I mentioned escalation and legal action. I demand a fair reassessment and a proper breakdown of your calculations. If unresolved, I will escalate this to the Ombudsman. Discovery, do better! #DiscoveryInsure #BadService #UnfairClaims #Ombudsman
Thank you for bringing your concerns to our attention.
Our apologies for any inconvenience experienced in dealing with us recently.
We have made the relevant management team aware of your distress.
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Discovery Insure
Thank you for bringing your concerns to our attention.
Our apologies for any inconvenience experienced in dealing with us recently.
We have made the relevant management team aware of your distress.
Regards
Discovery Insure
