EXTREMELY BAD SERVICE

I was involved in a an accident, but the other vihancle was on the wrong. So she made a claim at DISCOVERY INSURE. The lady who was allocated to handle my case is ROZANNA SIGN, I have never had such a bad experience with such a reputable company. Rozannah is never in the office whenever I called, and if I finally get hold of her she will say she has not received the documents, to this day my claim has not been paid out. I've never seen such an incompetence. And when I spoke to her it was like she does not know what to do, and she was extremely RUDE. If anyone has there cases being handled by ROZANNAH, they should be prepared to wait 3months. She's not GOOD. As I said TO THIS DAY, MY CLAIM HAS NOT BEEN PAID OUT. We talking about a 21st of April accident, I'm driving a broken car still.