DN
Dee N

1 reviews | Active since Aug 2021

18 Dec 2024, 12:14

Extremely bad Service

Bad service from discovery have been trying to complete an extention with them to no avail and now Avis adviced that they will be charging yet I have 2 claims with access to the rental car for 60 days.

The is no communication whatsoever on my third party claim have been calling and non of my requests have been attended to and the third party is following up with me. Disappointing and frustrating experience.

0
Replies (1)
Discovery Insure
Discovery Insure's reply18 Dec 2024, 12:19
Official
Good day Dee,
  
 Thank you for bringing your concerns to our attention.
  
 Our apologies for any inconvenience experienced in dealing with us recently.
  
 We have made the relevant management team aware of your distress regarding the claim.
  
  Regards
  Discovery Insure