YK
Yvonne K

1 reviews | Active since Oct 2021

15 Jan 2025, 08:34

EXTREME POOR SERVICE ON CLAIMS HANDLING

No feedback on a claim progress - referred to management with no response and the cllient is in a position with wet floors due to flooding. We as brokers is in the middle and unable to assist the client due to no information posted online

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Replies (1)
YK
Yvonne K's update15 Jan 2025, 12:23
Reviewer Update
Why do one have to go to extremes for help. Just after you reply i received all the docs to present to the client.

Still yhe claims department need some attention