JS
Joanne S

1 reviews | Active since Feb 2013

25 Mar 2017, 17:02

Extra Mile!

<p>A friend once told me that Insurance companies say "No" first and then when you fight it, they might pay... I've never had this experience and I certainly don't feel that Discovery Insure live by such a policy. </p> <p>All in all, claiming was a pleasure:</p> <p>1. The app works perfectly and immediately assigned a person to handle my claim. </p> <p>2. No quibble about paying - I just needed a Damage Report</p> <p>3. But the cherry was when Reginald Moloto went the extra mile to assist me in keeping my hard-drive before I needed to deliver my irreparable laptop to a salvage partner. </p> <p>Thank you Reginald and Discovery!</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply27 Mar 2017, 09:27
Official

At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.

Thank you for taking the time to share your experience with us.

We will make certain that Reginald is commended for his efforts.

Regards,

Sakhe

Discovery Insure

Best regards,