EXTENSIVE PRODUCT KNOWLEDGE & SERVICE ORIENTATED

As a broker's assistant, I rely on the competence of the call centre staff. Whenever I am fortunate enough to deal with MX, I am not only surprised, but also pleased with his extensive product knowledge, as well as how diligent he is. He is a refreshing and reassuring voice, when dealing with irate clients becomes the norm. Whatever it is that he applies, utilise this skill and Discovery Insure should be fast tracked to becoming leaders in the Insurance service industry! Well done MX, you earn my rating!