Excessive Annual increase without consultation and agreement

I’m so annoyed and disappointed with @Discovery_SA, and more specifically with Discovery Insure team. An annual increase approx. 30% of the overall Premium, and in specific cases upto 100%, has been app**** without discussion nor agreement, and what I believe not according to policy T&Cs nor has it been fairly app****. What kind of a relationship is that, considering that I am loyal supporter and ambassador of the Discovery Eco system, been a purple client for a substantial number of years and have access to my own private Executive consultant, or suppose to. Given our current economic climate and the ever increase of living cost, who can afford such an increase without planning and consultation. After numerous attempts from me to get resolution via my Broker and Social engagement via X, Discovery Insure seem to be unapproachable, ignoring my suggestion of what I considered to be acceptable and/or affordable. I really hate to be bul**** into submission, and because I am so engage into the Eco System, makes it very difficult (not impossible) for me to look elsewhere. Also what is disturbing is the time (60 Days +) for Discovery to respond and resolve issues in a professional manner. Like I mentioned, disappointing indeed. So who ever reading this, be mindful of the promises made, without full disclosure and understanding of the qualifications. It might come to haunt you in the very near future.