EXCEPTIONAL SERVICE & TEAM WORK

I called the call centre to query my existing car insurance. Nhlanhla listened attentively and realised that his colleague, Shamanie, would be the one to resolve the query. He transferred me promptly, and Shamanie was already briefed, I did not have to repeat my story. I was delighted with the way in which they worked as a team. They explained all the features and benefits thoroughly. Shamanie emailed all the documentation while we were in discussion. I am really delighted to be a policy holder and look forward to my dealings with your esteemed company in the years to come.