NB
Nikki B

1 reviews | Active since Jun 2020

21 Apr 2021, 11:13

Exceptional Service from Willie Scholtz at Discovery Insure

I had the pleasure of dealing with Willie Scholtz this morning on what should have been an easy jump start situation but wasn't because I was driving my sister's car.

This meant that I couldn't do it through my Discovery policy (not my registered vehicle) but couldn't initiate it on my sister's policy either as I am not an authorised person on her policy.

Willie liaised with both of us to arrange authorisation from my sister and ensured that I got the help I needed as soon as possible.

Willie was very professional and kept me informed of what was happening and which provider was coming out to help me.

0
Replies (1)
Discovery Insure
Discovery Insure's reply21 Apr 2021, 11:48
Official
Good day Nikki, 


We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. 


Regards
Discovery Insure