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sandile M
1 reviews | Active since Aug 2023
09 Mar 2026, 11:34
Exceptional Service
I am writing to formally acknowledge the exceptional service provided by Lerato Mabula. She went above and beyond to assist me with the activation of a requoting, specifically in obtaining the correct address—a task that proved to be a nightmare due to the client being located in a rural area.
Lerato not only promptly communicated via email but also proactively accessed multiple systems to resolve the issue efficiently. Her dedication and resourcefulness ensured that the matter was sorted without delay.
Such commitment to customer service deserves recognition. Please extend my gratitude to Lerato for her outstanding support.
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Discovery Insure's replyOfficial
09 Mar 2026, 11:39Good Day Sandile
Thank you so much for taking the time to share this wonderful feedback.
We are delighted to hear about your positive experience with Lerato Mabula. Providing exceptional service is something we strive for, and it’s always rewarding to know when one of our team members goes the extra mile to assist.
Your kind words and recognition will certainly be shared with Lerato and the wider team. Feedback like this means a great deal and motivates us to continue delivering the best possible service to our clients.
Thank you again for your thoughtful message and support.
Kind regards
Discovery Insure
Thank you so much for taking the time to share this wonderful feedback.
We are delighted to hear about your positive experience with Lerato Mabula. Providing exceptional service is something we strive for, and it’s always rewarding to know when one of our team members goes the extra mile to assist.
Your kind words and recognition will certainly be shared with Lerato and the wider team. Feedback like this means a great deal and motivates us to continue delivering the best possible service to our clients.
Thank you again for your thoughtful message and support.
Kind regards
Discovery Insure
Discovery Insure's reply09 Mar 2026, 11:39
Official
Good Day Sandile
Thank you so much for taking the time to share this wonderful feedback.
We are delighted to hear about your positive experience with Lerato Mabula. Providing exceptional service is something we strive for, and it’s always rewarding to know when one of our team members goes the extra mile to assist.
Your kind words and recognition will certainly be shared with Lerato and the wider team. Feedback like this means a great deal and motivates us to continue delivering the best possible service to our clients.
Thank you again for your thoughtful message and support.
Kind regards
Discovery Insure
Thank you so much for taking the time to share this wonderful feedback.
We are delighted to hear about your positive experience with Lerato Mabula. Providing exceptional service is something we strive for, and it’s always rewarding to know when one of our team members goes the extra mile to assist.
Your kind words and recognition will certainly be shared with Lerato and the wider team. Feedback like this means a great deal and motivates us to continue delivering the best possible service to our clients.
Thank you again for your thoughtful message and support.
Kind regards
Discovery Insure