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jacques B

1 reviews | Active since Jan 2014

27 May 2015, 15:06

Exceptional Service

Dear Discovery,<br> <br> I contacted the call centre today to enquire about administration relating to a policy. This was a tricky situation since the documentation I was searching for was very old. I was pleasantly surprized when Sibu answered the call and immediately when out of his way to assist me.<br> <br> Good service needs a mention but this level of exceptional service shows character. He obviously loves helping people and thus I am sure his attitude and demeanour will take him far in life. It's people like Sibu that changes our country for the better, exceeding expectations of one person at a time.<br> <br> Kind Regards<br> Jacques<br>

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Replies (1)
Discovery Insure
Discovery Insure's reply27 May 2015, 17:41
Official
Hello stoquess,

Thank you for sharing your experience with us.

We are very proud of Sibusiso for providing exceptional service. Your compliment does not go unnoticed and we look forward to sharing it with him and his manager.


Regards,
Brian
Discovery Insure