OM
Olianne M

1 reviews | Active since Feb 2017

27 Feb 2017, 10:58

exceptional service

<p>I would like to take this public , so that everyone can be aware of the exceptional service I have recieved from Discovery Insure . My vehicle was ****** on the 10/02/2017 , the emergency team Paulus and Leon contacted me approximatley 21 times that night , and my courtesy vehicle was arranged within 15 hours of the Loss , I was the contacted by Nokulunga (Lungi) Mabusela , who was so efficent , her empathy to my situation , her prompt responses where something that is unexplainable , I cannot thank this consultant enough for her assistance , My claim was finalised within 2 weeks of the Loss of Vehicle . The consultant Lungi treated my claim as if it was her own and I am so grateful for an insurance company such as this.</p> <p> </p> <p> </p>

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Replies (1)
Discovery Insure
Discovery Insure's reply27 Feb 2017, 11:01
Official

We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

We really appreciate you taking the time to let us know you are happy with our service.

Regards,

Sakhe

Discovery Insure