ME
Marcel E
1 reviews | Active since May 2015
25 Nov 2019, 16:56
EXCEPTIONAL CLIENT SERVICE
My car was written off last monday in an accident. From the moment I phoned them, Ayabulela Sibanda was on it. He got everything sorted with towing and helped me throughout the day to get everything sorted. Then Peter Rankhathali took over and he was on top of things. Fast responses and the payout for the insured amount was approved today. Exceptional service and I am extremely glad I insured with Discovery Insure. You have me as a client for life.
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Replies (2)
Discovery Insure's replyOfficial
26 Nov 2019, 08:24Good day Marcel,
Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.
RegardsDiscovery Insure
Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.
RegardsDiscovery Insure
Discovery Insure's reply26 Nov 2019, 08:24
Official
Good day Marcel,
Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.
RegardsDiscovery Insure
Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.
RegardsDiscovery Insure
ME
Marcel E's updateReviewer Update
26 Nov 2019, 09:25Thank you. I even got responses and feedback outside of normal office hours. Now that is what I call exceptional service. Well done.
ME
Marcel E's update26 Nov 2019, 09:25
Reviewer Update
Thank you. I even got responses and feedback outside of normal office hours. Now that is what I call exceptional service. Well done.