LM
Lerato M

1 reviews | Active since Sept 2020

08 Sept 2020, 12:26

Exceptional and informative service.

A HUGE shoutout to Shafick Allow from the Retentions department. I was in the verge of leaving discovery insure as I was offered a cheaper premium elsewhere. Little did I know that there is always a catch, Shafick was able to make me aware of all the red flags. This whole thing just made me realize how little we know as clients and having an advisor who will guide you step by step will make you avoid misinformed decisions. I’m glad I was able to get assistance and a reminder of why I chose Discovery Insure to begin with. The service I received from this guy was truly insightful he made me understand the ins and outs of my policy, the jargon that’s used and what I should be doing to remain a good driver!

I now have peace of mind because a very patient advisor was able to hear me out and provide clarity with every little question I had. So before we start shaming and badmouthing insurers it’s important to have a conversation with someone who makes you comfortable so that you get great service like I did.

Great value for money if you ask me!! Thanks again Shafick #DiscoveryInsure

0
Replies (1)
Discovery Insure
Discovery Insure's reply08 Sept 2020, 13:59
Official
Good day Lerato M 

We are delighted to receive your note, and are pleased to read your kind words about our company. It makes us happy to know you feel at home with us. 

Regards
Discovery Insure