mR
melanie R

1 reviews | Active since Aug 2017

22 Apr 2024, 11:24

Excellent service- thank you Keanu Behrends

When one is and feels motivated, rest assured the energy and effort is therefore amplified; as is the feeling of satisfaction that is derived from the task assigned - I am referring to KEANU BEHRENDS who actioned my recent claim at an alarming turnaround time! This claim was definitely not stressful at all nor did it negatively impact my mental wellbeing in that I did not have to follow up at all! Thank you again Keanu - turnaround time is a key metric to track, to increase customer satisfaction and retention; you certainly achieved that!

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Replies (1)
Discovery Insure
Discovery Insure's reply22 Apr 2024, 11:30
Official
Good day Melanie

Thank you for taking the time to let us know about your experience with us. We constantly want to make your experience pleasant at all times. ­­­­­­­­­­­­­Keanu will be delighted to receive your compliment.

Regards
Discovery Insure