Excellent Service - Kgomotso Sefume

I would like to recognise Kgomotso Sefume of the escalations team at Discovery Insure Claims. Dealing with her is an absolute joy. She has a way of resolving issues with a seeming ease and her communication skills are unparalleled. She possesses a rare ability to place herself in a clients position and make decisions based on people's quality of life, not according to a manual. She is an asset to the team, I love working with her!