Excellent Service - Keith Bonda

<p>I just wanted to Keith Bonda on his excellent service and for ensuring my claim was resolved so speedily and so professionally. I know I gave him a bit of a hard time yesterday and for that I do apologise.<br /> <br />I would really like to send his Manager and Director's this message on his amazing service - I know that I like many people am very quick to voice my views when things go wrong and dont always take the time to send compliments but this is one of those times I personally feel I need to make sure people know about the amazing work he is doing for them and how much I appreciate what he did for me. I logged my claim on Monday monring at 08h00am and by 16h30 that same day I had my iStore vouchers to go and purchase my replacement phone which was in my hands by 18h30. This means that from the time I logged my claim to when I had a new phone it was less than 10 hours. AMAZING service and AMAZING speed. I truely appreciate this and would like to comment Keith Bonda at Discovery Insure on his efforts and for being an exemplary example of what true customer service should be. Thank you </p>