TH
Tania H

1 reviews | Active since Dec 2019

10 Dec 2019, 18:57

Excellent service from Thandeka

My husband had 2 slashed tyres and I went out to help him in the heavy rain on the 5th of November. This was late night with 2 of my young kids under 5. I lost my rings during all the drama of trying to help him replace or fix his tyres. I called discovery insure the next day after looking all morning and going back to the shell garage, even called the tow company and dealership to let me know if they found my rings. Thandeka Mncube was happy to help and assisted me to the end.

My wedding rings are the only thing I cared more about than my car tyres or damages that may have been caused and Thandeka Was extremely understanding.

Thank you for putting me at ease and it may not be the original prices but I’m able to get them replaced.

Thank you for your help

0
Replies (1)
Discovery Insure
Discovery Insure's reply11 Dec 2019, 09:59
Official
Good day Tania, 


Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.


Regards
Discovery Insure