LM
Lebohang M
1 reviews | Active since May 2022
25 May 2022, 14:54
Excellent service from Rekha JackDave
After a weeks battle of no communication I kept making via calls and email, I'm pleased that today I got assisted by a wonderful and friendly lady named Rekha JackDave.
I was beyond annoyed with the lack of communication and service I have been experiencing and had already made up my mind to terminate both household and car insurance covers.
I'm not one that gets easily softened, especially when I've received bad service, but this amazing lady won me over after more that 15mins on the call.
I wish management could recognise what an asset they have in Rekha and could train or hire more Rekha's in that department cause she's a rose amongst thorns
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Replies (1)Discovery Insure's replyOfficial
25 May 2022, 15:32Good day Lebogang M
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
Discovery Insure's reply25 May 2022, 15:32
Official
Good day Lebogang M
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
