JJ
June J

1 reviews | Active since Dec 2016

10 Mar 2025, 16:50

Excellent service from Discovery Insure

We experienced serious flooding at our home due to heavy rains which occurred on 5 March 2025. House was flooded, boundary walls washed away, swimming pool and pump immersed in water. It was indeed an extremely traumatic experience

After suffering serious loss of building and household, our claim with Discovery was handled swiftly and given the prompt attention we believe it deserved. We were adequately compensated for our loss and our claims handler, Tshepo was kind and helpful throughout our traumatic ordeal. Words cannot describe our gratitude to Discovery Insure and their highly trained staff enough.

After a really bad experiences with another insurer, who promised the world and gave nothing in return and who treated each and every claim with suspicion, lengthy delays in processing claims, - we are ever grateful that after careful consideration, we made the decision to insure with Discovery - thank you Discovery Insure!

0
Replies (1)
Discovery Insure
Discovery Insure's reply10 Mar 2025, 16:55
Official
Hi June

Thank you for letting us know about your great experience! Tshepo will be delighted to hear the news.
We appreciate you being an awesome part of the #DiscoveryInsure family.

Regards
Discovery Insure