MG
Mervyn G

1 reviews | Active since Sept 2016

06 Sept 2016, 11:34

Excellent Service from Claims administrator: Natasja Badenhorst

<p>I have been a client of various Insurance companies, but has never experience such efficient and speedy service as from Discovery Insure.</p> <p>The claim was lodged on 1 Sepember 2016, approved on the next day and the TV with accidental damage was collected on the same day. I received a call from the suppliers today, 6 September 2016, to deliver a new TV on Friday.</p> <p> </p> <p>Natasha Badenhorst kept me in the loop throughout the process and I am highly impressed with her competent service.</p>

0
Replies (2)
Discovery Insure
Discovery Insure's reply06 Sept 2016, 13:13
Official

Thank you for the compliment.

We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

Regards,

Sakhe

Discovery Insure

MG
Mervyn G's update06 Sept 2016, 13:23
Reviewer Update

Hi Sakhe

You are most welcome, It is always easy to complain, but Natasja certainly earned my feedback.

Mervyn