SR
Sammy R
1 reviews | Active since May 2010
24 Oct 2019, 18:22
Excellent service from Call Centre and Towing Company
My car broke down on the N1 in Jhb during peak hour traffic. Meshen Chetty at Discovery took my call when I called in. He was friendly, calm and helpful. He arranged for the Tow truck to pick up my car, kept me informed of the timing for the arrival of the truck and phoned me while I was waiting to make sure I was still safe. Both Meshen and Optimum Towing, the towing company employees were very helpful and reassuring during a stressful period.
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Replies (1)Discovery Insure's replyOfficial
25 Oct 2019, 08:23We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
Discovery Insure's reply25 Oct 2019, 08:23
Official
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
