NN
Nono N

1 reviews | Active since Jul 2023

15 Aug 2025, 08:58

Excellent Service From Call Centre Agent Kwena

Called in to request update of details and my call was attended to by Kwena, what a lovely breath of fresh air for a morning call - especially at a call centre. Kwena was prompt, helpful and 10/10 for not asking me the same questions that you go through when validating a profile. She immediately updated my details and they changes reflected on the spot. When l asked to double check on my end via the App she was patient and understanding - thank you Kwena...

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Replies (1)
Discovery Insure
Discovery Insure's reply15 Aug 2025, 09:04
Official
Good day Nono

Thanks for letting us know you had a great experience! We will be sure that Kwena gets recognised for a job well done! Thanks for being an awesome part of the #DiscoveryInsurefamily.

Regards
Discovery Insure