GB
Gary B
1 reviews | Active since Jun 2025
20 Jun 2025, 13:09
Excellent service for ****** Cell phone claim
My wife's cell phone was ****** in Mexico whilst we were there for 2 months. We logged the claim immediately and received email confirmation that the office would respond within 72hours which unfortunately never happened after several emails but possibly due to international communication problems. However, once back in South Africa we contacted Discovery again and Gugulethu Sikhosana very promptly and professionally handled the matter and within a week or so our claim was accepted and we were reimbursed for the loss. Well done and most impressive service - thank you Gugu.
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Replies (2)0
Replies (2)Discovery Insure's replyOfficial
20 Jun 2025, 13:18Hi Gary
Thanks for the great review. We look forward to providing you with the service you deserve for many years to come.
Regards
Discovery Insure
Thanks for the great review. We look forward to providing you with the service you deserve for many years to come.
Regards
Discovery Insure
Discovery Insure's reply20 Jun 2025, 13:18
Official
Hi Gary
Thanks for the great review. We look forward to providing you with the service you deserve for many years to come.
Regards
Discovery Insure
Thanks for the great review. We look forward to providing you with the service you deserve for many years to come.
Regards
Discovery Insure
Discovery Insure's replyOfficial
20 Jun 2025, 13:18Good day Gary,
We're sorry to hear about the trouble you faced with your wife's cell phone in Mexico, but it's great to know that Gugulethu Sikhosana at Discovery provided such excellent service once you were back in South Africa. It's always reassuring when someone goes above and beyond to resolve issues promptly and professionally. Kudos to Gugu for handling your claim so efficiently! 🌟
Regards
Discovery Insure
We're sorry to hear about the trouble you faced with your wife's cell phone in Mexico, but it's great to know that Gugulethu Sikhosana at Discovery provided such excellent service once you were back in South Africa. It's always reassuring when someone goes above and beyond to resolve issues promptly and professionally. Kudos to Gugu for handling your claim so efficiently! 🌟
Regards
Discovery Insure
Discovery Insure's reply20 Jun 2025, 13:18
Official
Good day Gary,
We're sorry to hear about the trouble you faced with your wife's cell phone in Mexico, but it's great to know that Gugulethu Sikhosana at Discovery provided such excellent service once you were back in South Africa. It's always reassuring when someone goes above and beyond to resolve issues promptly and professionally. Kudos to Gugu for handling your claim so efficiently! 🌟
Regards
Discovery Insure
We're sorry to hear about the trouble you faced with your wife's cell phone in Mexico, but it's great to know that Gugulethu Sikhosana at Discovery provided such excellent service once you were back in South Africa. It's always reassuring when someone goes above and beyond to resolve issues promptly and professionally. Kudos to Gugu for handling your claim so efficiently! 🌟
Regards
Discovery Insure
