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Eugene D
1 reviews | Active since Dec 2013
24 Nov 2020, 14:44
Excellent service by Moses Malinga
Moses Malinga assisted me with getting a tow truck to help me get my vehicle to the dealership. The service rendered was excellent. Moses continuously kept me updated about the status of the tow truck, and followed up throughout the entire process. He even helped me establish one of the errors that was made by one of the service providers, and followed up with them. All this happened while being friendly throughout. I have engaged with a number of consultants at Discovery Insure, and they can learn a thing or two from the way Moses engages with clients. Keep up the excellent work!
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Replies (1)Discovery Insure's replyOfficial
24 Nov 2020, 15:59Good day Eugene,
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
Discovery Insure's reply24 Nov 2020, 15:59
Official
Good day Eugene,
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
