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NADINE N

1 reviews | Active since Dec 2012

09 Nov 2018, 11:54

Excellent service and support

I was in a motor vehicle accident yesterday, which is obviously always a devastating experience. But, the service and caring support I received from Fezzy Ndumela assisted me greatly as I was in disbelief at what had just happened and had no idea where to start! She remained in contact with me to make sure I was assisted on-site with towing of the vehicle and advising what information I needed to obtain from the other driver. Fezzy made a follow-up call a bit later to check on me and assist with rental car arrangements. As she promised I was called first thing this morning to finalise the arrangements. Very happy with the service we received and very glad we are with Discovery Insure! Thanks Fezzy you are a gem!

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Replies (1)
Discovery Insure
Discovery Insure's reply12 Nov 2018, 08:55
Official
Good day Nadine

Thank you for taking the time to let us know how you feel. We appreciate your business and truly want to make your experience pleasant at all times. Fezzy will be pleased to receive your compliment.

Regards 
Discovery Insure