SG
Sherwin G
1 reviews | Active since Mar 2021
01 Mar 2021, 09:05
Excellent service and response time
Very professional, efficient, and empathetic service from Thabo Mokoena and Othembela Kebe yesterday, after my car had mechanical failure. Thabo was helpful and swiftly organised roadside assistance for me, following up to give me updates and check whether the assist vehicle had arrived. I was back on the road within 45 mins of reporting the incident. Othembela was kind enough to check up on whether I had safely arrived at my destination, and whether everything was okay, before closing the case. I highly appreciate the efficient and hassle-free service, and the professional, yet approachable, manner from the Discovery Insure team.
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Replies (1)Discovery Insure's replyOfficial
01 Mar 2021, 10:39Good day Sherwin
Thank you for sending us your feedback. We truly appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback about our service.
Regards
Discovery Insure
Thank you for sending us your feedback. We truly appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback about our service.
Regards
Discovery Insure
Discovery Insure's reply01 Mar 2021, 10:39
Official
Good day Sherwin
Thank you for sending us your feedback. We truly appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback about our service.
Regards
Discovery Insure
Thank you for sending us your feedback. We truly appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback about our service.
Regards
Discovery Insure
