LM
Lindelwa M

1 reviews | Active since Feb 2015

18 Feb 2015, 14:18

Excellent service and great attitude

My car was involved in a car accident and I put in a claim with my insurer, it is now written off. Thabisa has been handling my claim exercising patience when not getting the necessary information or response from my side due to my busy schedule. It is very frustrating when you are a very busy person and you encounter rudeness or bad attitude from your service provider. I commended Thabisa for providing such excellent service with a great attitude and understanding, may she continue doing it to and for others.

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Replies (1)
Discovery Insure
Discovery Insure's reply26 Feb 2015, 15:01
Official
Hello MsMatoti,

Thank you for taking time to compliment Thabisa on the great service she provided.

We are delighted that Thabisa was able to assist you with your claim. She is a dedicated member of our team who understands that compassion and understanding are essential when dealing with clients.

Your kind words of appreciation will be shared with Thabisa and the rest of the Discovery Insure Team .

Kind regards,
Tsholofelo
Discovery Insure