TM
Tebogo M
1 reviews | Active since Dec 2019
19 Dec 2019, 14:45
Excellent service
On 11 November 2019 I submitted a claim for my broken bed to Discovery Insure. On 13 November replacement for my bed was already authorized. Thanks for your excellent service. I was assisted by Thandeka Mncube and her level of professionalism and politeness was just refreshing. Previously when I claimed for my laptop I was given the option of allowing Discovery to purchase the claimed item on my behalf or receiving a voucher to purchase it myself. I was bit agitated when I was told I must purchase it myself, but Thandeka politely explained why that was so and their reasoning. Thanks for your excellent service!
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Replies (1)Discovery Insure's replyOfficial
19 Dec 2019, 16:38Good day Tebogo,
Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.
Regards
Discovery Insure
Discovery Insure's reply19 Dec 2019, 16:38
Official
Good day Tebogo,
Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.
Regards
Discovery Insure
