Excellent Service

On Monday I received a notification that my monthly premiums will be increased as from the 1st of September. Yesterday I phoned Discovery and spoke to a gentleman called Kabello. I informed him that I have lost my job because of Covid-19 and that I now hardly ever use my vehicle, except maybe twice a month to get emergency supplies. I asked him if there is any possibility that my premiums could be reduced. He asked my to hold on while he checks with the relevant department. No need for me to be transferred, he did the work. He came back after about thee minutes to inform me that my premiums will in fact be reduced from the 1st of September. What a great service. Thank you Kabello for a job well done.