TS
Themba S
1 reviews | Active since Mar 2021
05 Mar 2021, 18:47
Excellent Service
I called Discovery Insure to cancel a cover that I've had with them since 2018, and was referred to their retention specialist Ms Ntombi Nyembe.
And wow, wasn't she great!..
She literally threw every little ounce of valuable knowledge that she had in her retention attempt, and managed to lower my premium by more than 50% with minor adjustments. Pitty my (Covid-19 effects) financial situation couldn't really allow me to stay on, otherwise I would have.
It was simply a pleasure Ntombi to be serviced by you, thank you for your professional efforts and patience - all very much appreciated indeed!..
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Replies (1)Discovery Insure's replyOfficial
05 Mar 2021, 20:59Good day Themba S
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
Discovery Insure's reply05 Mar 2021, 20:59
Official
Good day Themba S
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
