DP
Deven P

1 reviews | Active since Nov 2010

27 Mar 2015, 15:45

Excellent Service

<br> I am writing this letter as a humble note of appreciation for the outstanding customer service provided by, Natasja Badenhorst. Her ability to provide the resolution quickly exceeded my expectations.<br> <br> I really commend the prompt service provided by Natasja. <br> <br> - She provided timely and helpful advice.<br> - She let me know all the important information regarding my claim.<br> - She was extremely attentive and she listened to all my concerns with a great deal of patience. <br> - She has a caring approach and she is a true professional.<br> <br> I would especially like to commend Natasja for her professionalism and superlative skills. I am really pleased with her knowledge and skills. <br> <br> Great service makes your customers feel that you care about developing a long-term relationship that means more than just making more numbers.<br> <br> Please accept my gratitude towards Natasja for their speedy and efficient services.<br> <br> Keep up the good work. <br> <br> Mr T Perumal<br> <br> <br>

0
Replies (1)
Discovery Insure
Discovery Insure's reply27 Mar 2015, 16:17
Official
Hello FREE,

Thank you for taking time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing this right.

Sharing your kind words of appreciation with Natasja's and the rest of the Discovery Insure Team will be a pleasure.

Kind Regards,
Tsholofelo
Discovery Insure