RM
Rui M

1 reviews | Active since Jan 2014

12 Jul 2023, 09:09

EXCELLENT SERVICE

I made a call to Discovery Insure to see if there was any way that they could lower our premiums. As pensioners it is hard to come by with all that is needed to pay. I was lucky to get Mamabhlale Lenong on the line. She tried to negotiate a lower premium with her senior, but without any success. We had more items to load and other to take off and at the end of the conversation, I asked her again if there was no way to lower our premium. She put me on hold and came back with the good news to lower the premium with R400pm. We are so grateful for her help, patience and excellent service that she provided. She also sent us the updated information after our call. Thank you again Mmabohlala! We really appreciate your help.

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Replies (1)
Discovery Insure
Discovery Insure's reply12 Jul 2023, 10:42
Official
Good day Rui M 

We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. 

Regards
Discovery Insure