BP
Barry P

1 reviews | Active since May 2009

01 Nov 2018, 14:57

Excellent service

I phoned in on Tuesday afternoon, to ask for the claim procedure. Within a very short time I had all the information. On Wednesday the claim number and procedure was outlined for me.On Thursday the assessment and quote came in from the repairing company. By mid morning the assessor at Discovery phoned to say that the claim would be paid and in the next couple of hours I received an email confirming payment had been made. Well done Toko Morakile for excellent customer service.

0
Replies (1)
Discovery Insure
Discovery Insure's reply01 Nov 2018, 16:22
Official
Good day Berry 

Thank you for sending us your feedback. We truly appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback about our service. 

Mlondi will be delighted at your compliment.

Regards
Discovery Insure