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Jaco S

1 reviews | Active since Aug 2009

18 Oct 2018, 12:04

Excellent service

Excellent service received from Gift Simango re-activating my policy after one of Discovery Insure's sales people (wish I had a name of this gentleman claiming to be a retention staff member) cancelled my policy without my consent. The Ombud would have had a field day had I claimed. Anyway....at least Gift was giving the service as required by the FSCA.

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Replies (3)
Discovery Insure
Discovery Insure's reply18 Oct 2018, 15:05
Official

Good day Jaco

Keeping you happy is important to us. Gift will be delighted to receive your compliment.

Regards
Discovery Insure

Discovery Insure
Discovery Insure's reply18 Oct 2018, 16:32
Official

Good day Jaco

Thank you for sending us your feedback. We truly appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback about our service. Gift will be delighted at your compliment.

Regards
Discovery Insure

Discovery Insure
Discovery Insure's reply18 Oct 2018, 16:33
Official

Good day Jaco

Thank you for sending us your feedback. We truly appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback about our service. Gift will be pleased at your compliment

Regards
Discovery Insure