Excellent Service

I actually would retract the above statement after my second claim for an aircon unit that was damaged due to the storm, i mean if a unit is working perfectly before the storm and after storm stopped, then whats the cause of the unit not working anymore ?? hmmm lets see ..... does this take a rocket scientist to figure out?? obviously the storm has damaged something in the outdoor unit! poor customer service, agitated customer representative Mr Keith Bonda , just looked for every reason not to pay me or replace my damaged unit, sent an assessor that came looking for faults but did not even open my unit to test it properly and gave a **** report based on what?? had 2 companies come out and report and said was damaged due to storm. This is so obvious! really disappointing in discovery thought you guys were the best....but thats changed drastically. you have assessors who are 1 track minded ... decline decline decline..... thats what they are about.