Excellent Service

We reported by telephone a burst geyser and damage caused to the ceiling. We received almost immediately an E Mail requesting that we sent through the relevant invoices we had paid for the repairs etc. this we did<br> An acknowledgement was rcvd, then a further E Mail saying that the claim was being processed. <br> Another E Mail saying that it had been accepted and we had to sign an Agreement of Loss form to refund the monies. All done. This morning we received a telephone call to say that the monies would be refunded in approx 5/7 days.<br> Excellent service all this took place within 24 hours of our initial call.