CL
Chris L
1 reviews | Active since Sept 2015
10 Sept 2015, 13:07
EXCELLENT SERVICE
I called Discovery to change insurance on a car and spoke to Thato. At first I thought she was rather pedantic, but as the call progressed I realised that she was extremely professional and very very thorough. I must have spoken to her for about 30 minutes, during which she checked all the details of my insurance with Discovery, and actually saved me money by correcting some incorrect details. Thato is a great example of why Discovery are so good, and needs to be complimented on her attitude, helpfulness and product knowledge.
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Replies (1)Discovery Insure's replyOfficial
11 Sept 2015, 15:10Hello cglit,
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
Discovery Insure's reply11 Sept 2015, 15:10
Official
Hello cglit,
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
