RA
Rehana A

1 reviews | Active since Jun 2015

08 Jun 2015, 10:06

Excellent service

Tek's has been very helpful with regards to login to the discovery website. She has always provided immediate assistance..and followed up reguarly if we have any system issues. Well done and keep up the excellent work \Teks""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;129538;85;16;2;0;1;0;0;2;15/06/09 11:49;179;NULL;15/05/14 10:36;15/06/08 8:50;Cant use prepaid nr, after he told me I could.;8,11E+12;Micka;***;I was due for an upgrade at Cell C direct, and saw a nice deal at Autopage Groblersdal. I asked the manager if I apply for a new contract at his store, would I be able to use my existing number. He told me a FEW times, YES!!! And he was aware of my full situation.. at that stage my number was still on contract, but I paid in my 3 months, and cancelled the contract. I made the number prepaid. He opened the new contract, and when I went to him to port my nr, he told me Now, that wont be possible. I am so cross and upset with them! I phoned head office a few times, and they told me, they must cancel my new contract, and apply for a new one, WITH my old number.. What can be so difficult to just stop my new contract, I didnt even use it for 1 minute, the sim is still in my bag. I just want to use my old number.. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;823270;793962;16;2;0;1;0;0;2;15/06/09 10:31;179;NULL;15/06/09 9:25;15/06/09 7:32;Unauthorised Debits;7,01E+12;Unkown;***;Seriously guys - now you actually debit my account - I guess I need to lay a charge to get my money back from you. I cannot believe that it can be this hard to fix your own mistakes!<br> <br> Your own sms received on 04/06/2015 says - Hi, we apologise for the delay. Your billing case ***0 is still attended to. Feedback will follow. Telkom.<br> <br> Your incompetence knows no limits! - where to from here...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;764454;25;1;2;0;1;0;0;2;15/06/10 7:57;179;NULL;15/06/10 6:43;15/06/10 4:58;Where is our Money Nedbank?;*** ref: 1-***;Incoming funds;072 083 990;Money was sent by SWIFT from the states for advance payment of accommodation in South Africa at our Guest House on 3rd June. The funds have not reached our account as at 10th June. Yesterday I called Nedbank, they confirmed they had the funds in Johannesburg and would credit my account yesterday or overnight, and even gave me a reference Number . They did not transfer the funds as promised. This is the third major non compliance I have had from this Bank within 1 month. I now have enough apologies to make a display on my Guest House wall.<br> <br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;303616;879613;40;2;0;1;0;0;2;15/06/10 8:58;179;NULL;15/06/10 7:45;15/06/10 5:59;Fuel filled past tank capacity to neck of fuel cap;CV37706F01;Centurion - Hemesh Naidoo;***;<br> I rented a VW UP from Bidvest car rental in centurion. The car's fuel tank capacity is 35 litres. On returning the car I stopped at an Engen petrol garage about 1 KM from the bidvest car rental office to refill the tank. At that moment the car had just reached the last quarter of the tank. I went on to refill the car for R440 which amounted to about 35 litres. This plus the fuel that was already in the car, the car was already filled way past its fuel capacity. I also made sure to fill the car past the first click.<br> <br> Upon receiving my invoice from Bidvest I was charged for an additional 6.36 litres of petrol. When I contacted Bidvest a represented informed and I quote \The VW Up does have a 35 Litre tank capacity however the neck from the tank to the filler inlet nozzle can hold +/- 7litres of fuel\""<br> <br> This tells me that Bidvest dangerously fills the car way past its capacity and charges that to customers.<br> <br> """

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Replies (1)
Discovery Insure
Discovery Insure's reply08 Jun 2015, 11:05
Official
Hello rehanaally,

Thank you for taking time to provide us with feedback. Teks will be pleased to receive your compliment.

Kind Regards
Thabani